Senior Network Services Operations Engineer

Role Description:

·  A Senior Network Services Engineer is responsible for operations of network infrastructure used to deliver firewall and security, load-balancing, proxy, DNS and Internet connectivity services. Responsibilities include 2^nd and 3^rd level SME support for major incidents involving the above technologies. The senior engineer acts as a lead technical expert and liaises with the Implementation and Engineering teams.

Responsibilities:

• Incident Resolution and Management
  • 2^nd and 3^rd level Incident Support
  • Diagnostics and corrective actions